In collaboration with a certified safety consultancy company, we studied a detailed protocol to guarantee a safe stay and protect the health of our guests and all our staff. Our cleaning standards have been implemented, in compliance with the criteria suggested by the World Health Organization, with certified sanitation procedures. Each department has adopted detailed operating procedures, manuals and training programs, adapted and implemented with each regulatory update.
HOTEL
- - Periodic sanitization of environments with the FOGGY* Certified method
- - Regular training of each staff member in terms of preventive measures and compliance with health and hygiene regulations in the workplace
- - Masks have been provided for all the hotel staff
- - Hand-sanitizer dispensers will be available in all common areas
- - Minimum distance will be granted during each social interaction
RECEPTION AND BUS-TRANSFER
- RECEPTION AND BUS-TRANSFER
- - Hand sanitizer will be available at the entrance and at the reception desk
- - All the material (pens, brochures, maps) has been properly sanitized before using
- - All the staff will wear masks and personal protective equipment
- - All the vans are sanitized with certified products after every use of the shuttle service
RESTAURANT & BREAKFAST SERVICES
- - Hand sanitizer will be available at the entrance.
- - In the restaurant and in the breakfast room, the layout of tables guarantees proper social distancing.
- - Food trolleys with automatic sanitization system with the UV-ray
- - Periodic sanitization of environments with the FOGGY* Certified method
- - Implementation of surface cleaning procedures with certified products
IN ROOMS
- - Periodic sanitization of the rooms with the FOGGY* Certified method
- - Implementation of the cleaning procedures with certified products with particular attention to the contact surfaces (telephones, pushbuttons, ornaments)
- - Guests can indicate their willingness to exclude daily cleaning services (morning and evening) in order to avoid housekeeping staff access to their rooms.
- - All linen is washed at a high temperature in order to ensure sterilization
SPA AND WELLNESS AREA
- - Hand sanitizer is available at the entrance
- - The treatment cabins are sanitized after each use
- - Periodic sanitation of environments with the FOGGY * Certified method
- - Implementation of surface cleaning procedures with certified products
- - All towels and linen are washed at a high temperature to ensure sterilization
