HOTEL

• - Periodic sanitization of environments with the FOGGY* Certified method
• - Regular training of each staff member in terms of preventive measures and compliance with health and hygiene regulations in the workplace
• - Masks have been provided for all the hotel staff
• - Hand-sanitizer dispensers will be available in all common areas
• - Minimum distance will be granted during each social interaction
• - We kindly remind all our guests to wear a mask in the common areas of the hotel.

RECEPTION AND BUS-TRANSFER

• RECEPTION AND BUS-TRANSFER
• - Hand sanitizer will be available at the entrance and at the reception desk
• - All the material (pens, brochures, maps) has been properly sanitized before using
• - Newspapers and magazines available on-demand, for personal use only
• - All the staff will wear masks and personal protective equipment
• - Our shuttle services (provided by Mercedes V Class) guarantee a correct distance from the driver. Each van can host 6 people of the same family.
• - All the vans are sanitized with certified products after every use of the shuttle service
• - We assist guests to park their car by themselves (car valet not available)

RESTAURANT & BREAKFAST SERVICES

• - It is necessary to show the Green Pass starting from 12 years old to get access to the wellness facilities.
• - Hand sanitizer will be available at the entrance.
• - Plasticized menus to allow regular sanitization and "QR code" to look at the menu from your personal device
• - All the kitchen staff and the dining areas staff will wear masks and personal protective equipment
• - In the restaurant and in the breakfast room, the layout of tables guarantees proper social distancing.
• - Breakfast will be served by our staff (no self-service). The products displayed on the buffet are properly covered and can only be handled by our staff which will follow the sanitary procedures strictly.
• - Food trolleys with automatic sanitization system with the UV-ray
• - Periodic sanitization of environments with the FOGGY* Certified method
• - Implementation of surface cleaning procedures with certified products

IN ROOMS

• - Periodic sanitization of the rooms with the FOGGY* Certified method
• - Implementation of the cleaning procedures with certified products with particular attention to the contact surfaces (telephones, pushbuttons, ornaments)
• - All the housekeeping staff will wear masks and personal protective equipment
• - Guests can indicate their willingness to exclude daily cleaning services (morning and evening) in order to avoid housekeeping staff access to their rooms.
• - The paper material (information, books, and magazines) in your room is reduced to the minimum, it is sanitized or thrown away on departure.
• - All linen is washed at a high temperature in order to ensure sterilization

SPA AND WELLNESS AREA

• - It is necessary to show the Green Pass starting from 12 years old to get access to the pool area, Spa and Gym
• - Hand sanitizer available at the entrance
• - All the staff will wear masks and personal protective equipment
• - In the pool area, it is necessary to book the entrance time in advance, upon availability, in order to guarantee the maximum number of people at the same time
• - The treatment cabins are sanitized after each use
• - Sauna and Turkish bath are available only for the same family for a limited time
• - Periodic sanitation of environments with the FOGGY * Certified method
• - Implementation of surface cleaning procedures with certified products
• - Use of FFP2 filter masks and visors by therapists during treatments
• - All towels and linen are washed at a high temperature to ensure sterilization
• - Fruit and tea are available on-demand (the self-service station is no longer available).

SKIING IN CERVINIA